Shipping policy

We offer FREE SHIPING on all USA and Puerto Rico via Ground (Economy) orders of $50 or more, and DELIVERY in Miami for purchase of $100 or more.

USPS Shipping: Our warehouse is still promptly shipping all of your orders (within 24-48 hours, business days). But we have noticed USPS is experiencing high volumes of shipments and are experiencing some delays in the delivery of some of your packages. Not all packages are delayed. If you need a package by a specific (near) date and time, text us via WhatsApp at 787-513-3681 and we'd be happy to assist you or if you're local, we can deliver your order! We ship out via USPS Ground (Economy) and Priority Mail (Standard). 

Shipping Schedule: DOMESTIC We process and ship orders Monday through Friday excluding weekends and holidays from 10am to 5pm. We do our best to ship all orders within  1-2 business days of being placed. If you need to make a change to your order or address, it can only be done if order has not been fulfilled. Once an order ships, unfortunately, we cannot modify the order.

At checkout, we provide the option to add 'signature confirmation' for an additional $3.00. Signature Confirmation needs a signature upon being delivered. If no one is available, they will try to delivery again the next day or hold it at your local post office. It will not be left at the door or mailbox.
If you live in Miami, we can deliver your order of $100 or more.

Ground and Priority Shipping (Domestic) - We offer Ground Shipping, which typically takes 1–2 weeks, and Priority Shipping, which usually takes 1–4 business days. Please allow 1–3 business days for processing after you receive your shipping confirmation email. Ships via USPS. Available for delivery within the USA, Puerto Rico, and Canada only.

Gift Cards Gift cards purchased via the website are emailed to the email used when placing order. No physical card is sent out. Our goal is to get our dolls their goodies as quickly as possible!

Tracking Your Package: To track your goodies, refer to your shipping confirmation email and find TRACKING #. Then simply go to UPS or www.USPS.com & track your package! If you have any additional questions, please don't hesitate to email us at peaceandrockpr@gmail.com .

Lost or Stolen Packages: We as merchants are not liable for any lost/stolen or incorrect addresses merchandise, once we ship the item, USPS is responsible for shipment. For lost / stolen packages please track your goodies, refer to your shipping confirmation email and find TRACKING #. Then you must call USPS (1-800-275-8777) with your tracking number for further information. USPS will look into it and help you locate it as soon as possible. If you have any additional questions, please don't hesitate to email us at peaceandrockpr@gmail.com .